Market Manager

What you will do on your journey with WebBeds.

As a Market Manager, you will develop and manage hotel supplier relationships, secure competitive agreements, and optimise portfolio performance across distribution channels. You will play a key role in acquiring and renewing hotel contracts, improving availability and pricing, and supporting commercial growth through effective account management.

You will use market intelligence, supplier performance data, and cross-functional collaboration to identify opportunities, resolve partner needs, and strengthen WebBeds’ market competitiveness. Working closely with Sales, Operations, and Data teams, you will help deliver strong outcomes for partners, customers, and the business.

In this role you will:

Key responsibilities

• Supplier relationship management: Build, maintain, and strengthen relationships with hotel partners to support long-term collaboration and performance.

• Contract negotiation: Negotiate new agreements and renewals to secure competitive rates, availability, release periods, and favourable commercial terms.

• Account management: Manage supplier accounts to optimise rates, allotments, and preferred agreements while resolving operational or commercial issues.

• Portfolio performance monitoring: Track availability, allotment utilisation, booking patterns, and cancellation trends to improve hotel performance.

• Market intelligence: Analyse market demand, competitor activity, sales feedback, and third-party data to identify opportunities and recommend actions.

• Revenue optimisation: Support revenue growth by improving hotel performance, increasing direct partnerships, and implementing targeted commercial actions.

• Supplier onboarding: Identify, introduce, and onboard new hotel partners to expand and strengthen the portfolio.

• System adoption support: Promote supplier use of WebBeds systems and direct connectivity tools to ensure accurate and timely updates.

• Cross-functional collaboration: Work closely with Sales, Operations, and Data Entry teams to support special requests, resolve booking issues, and address contract or system queries.

• Market development: Attend relevant travel markets, conferences, and supplier meetings to build product knowledge and support business development opportunities.

The skills we would love to see in your suitcase!

• Minimum 2 years of experience in hotel contracting, account management, or a similar role within the travel industry.

• Bachelor’s degree or equivalent professional qualification in Business, Hospitality, Tourism, or a related field.

• Proficient in Microsoft Office applications, particularly Excel, with strong analytical capabilities.

• Strong understanding of hotel contracting models, supplier negotiations, and commercial performance management.

• Strong communication, negotiation, relationship management, planning, and problem-solving skills.

• Excellent attention to detail, organisation, and ability to manage multiple priorities effectively.

• Fluent in Korean and English, both written and spoken.

• Willingness to travel as required for supplier meetings, industry events, and destination engagement.

• Experience in hotel contracting in the Jeju region is advantageous.