Product Manager - Spain (Costa Brava/Catalonia)

What you will do on your journey with WebBeds.

Play a major role in the maintenance of our relationships with hotel partners. As the main point of contact for our partners you will be responsible for reviewing and loading hotel contracts, optimizing the products on offer, and assisting partners with the operation of internal platforms.

You will be responsible for a product optimization for either a single destination or a larger geographical area. The area may be changed dependent on the needs of the business.  

Working closely with, and following the direction of, the Contract Manager, you will implement their market strategy for a given geographical area and take targeted actions as needed to ensure its success.

In this role you will:

• Build and maintain direct relationships with hotel partners and address their queries.
• Assist with loading of contracts via Fresh Desk platform and last-minute offers.
• Maintain contractual hotel allocations, last-minute availability, and overall portfolio availability regularly and as required.
• Work with Hotel partners and Contracts Manager on special offers and promotions.
• Review, accept, or negotiate against stop sales.
• Evaluate production and determine follow up action jointly with Contracts Manager and as directed by Line Manager.
• Implement the training of hotel partners on supplier interface and usage of extranet tools.
• Undertake tasks related to the competitiveness report.
• Undertake regular price comparisons for a given destination to ensure we have the best rates. 
• Assist with mapping and loading of BAR contracts. 
• Analyse, investigate, and implement recovery of 3P bookings to DC according to departmental parameters.
• Additional responsibilities may include directly handling a small portfolio of suppliers as directed by Line Manager.
• Informing Contracts Managers of new leads and opportunities.
• Assist Contracts Manager with urgent tasks whilst they are on business trips as and when required.
• Inter-departmental communication including accounts, reservations and customer care department, content, etc. 

The skills we would love to see in your suitcase!

• English is a must at an advanced level. 
• Work experience in a similar role and /or with other contracting platforms is a plus.
• Commercial awareness in the travel industry.
• Ability to build effective working relations both internally and external.
• Personal effectiveness with strong communication and influencing skills. 
• Comfortable using phone to negotiate with suppliers. 
• Experience in working in fast paced and multi-cultural environment. 
• Proactive, with ability to offer solutions to issues encountered.  
• Good Microsoft Office knowledge, especially Excel and Outlook. 
• Ability to use multiple systems.
• Team player.
• Ability to negotiate. 
• Ability to work independently as well as part of the team. 
• Ability to prioritize.
• Organized with impeccable attention to detail.  
• Numerically astute.