What you will do on your journey with WebBeds.

As a Supplier Cash Optimization Expert, you will play a key role in driving the recovery and reduction of supplier debit balances across the business. Working within the Accounts Payable function, you will support the Supplier Cash Optimization Team Leader in ensuring all supplier-related revenue streams are accurately administered, monitored, and recovered in line with company policy and contractual agreements. You will collaborate closely with Commercial, Purchasing, Content, Investigations, and Finance teams to proactively resolve issues, manage escalations, and improve cash outcomes. With a strong focus on reporting, reconciliation, and stakeholder engagement, you will help ensure the integrity of the creditors ledger while meeting strict month-end and management reporting deadlines.

In this role you will:

Debit Balance Management & Recovery

• Support the Supplier Cash Optimization Team Leader in ensuring debit balance recovery processes operate efficiently and effectively.
• Monitor the creditors ledger and assist in the production and review of monthly debit balance reports.
• Proactively reduce debit balances month-on-month by identifying root causes and resolving underlying issues.
• Collaborate with Commercial teams to reclaim outstanding debit balances from suppliers.
• Pay particular attention to escalated and high-risk balances, prioritising resolution by territory or supplier sensitivity where applicable.

Reconciliation & Financial Control

• Ensure accounting entries within the finance systems are accurate and compliant with internal controls.
• Monitor debit balances and balances on hold, ensuring they are visible, reviewed, and appropriately managed.
• Identify and correct import errors, reconciliation discrepancies, and system issues in a timely manner.
• Maintain accurate reporting of debit balances and recovery activity.

Stakeholder & Query Management

• Resolve internal and external supplier queries efficiently and within agreed SLAs.
• Manage escalations professionally, ensuring urgent or sensitive issues are prioritised.
• Build and maintain strong working relationships with internal stakeholders across Finance, Purchasing, Content, and Investigations.
• Support consistent communication between departments to prevent reoccurrence of debit balance issues.

Reporting & Operational Support

• Prepare and maintain KPI and operational reporting as requested by the Team Leader.
• Support month-end close activities and ensure deadlines are met.
• Assist with ad-hoc analysis, reporting, and tasks delegated by the Supplier Cash Optimization Team Leader.
• Provide broader support to the Payments & Cash Optimization Manager, Financial Transactions Manager, and Finance Director as required.

Policy, Governance & Continuous Improvement

• Ensure all activities are performed in line with company policies, procedures, and financial controls.
• Promote adherence to agreed processes across internal teams.
• Identify process inefficiencies or risks and make practical improvement suggestions.
• Contribute to the ongoing development and enhancement of departmental procedures.

Key Measures

• • Debit balances are accurately categorised and resolved within agreed timelines.
  • Month-on-month reduction in overall debit balance exposure.
  • Accurate, timely, and insightful reporting to support management decision-making.
  • Achievement of KPIs set by the Supplier Cash Optimization Team Leader.
  • Improved efficiency and compliance with AP policies and procedures.

The skills we would love to see in your suitcase!

• At least 1 year of experience in a high-volume, multi-currency Accounts Payable or Finance environment.
• Strong understanding of Accounts Payable processes and general accounting procedures.
• Excellent numerical accuracy and attention to detail.
• Strong Excel skills and confidence working with spreadsheets and financial data.
• Computer literate with working knowledge of finance systems (e.g. SAP, SUN) and Microsoft Word, Outlook, and Excel.
• Excellent written and verbal communication skills in English.
• A proactive, problem-solving mindset with a clear and structured approach to issue resolution.
• Ability to work under pressure, manage competing priorities, and meet tight deadlines.
• Willingness to take direction while contributing positively within a team environment).

Desirable

• Advanced Excel skills (e.g. VLOOKUP, Pivot Tables, formulas).
• Experience in a high-value or transactional finance environment.
• Previous experience using SAP and/or SUN systems.
• Travel industry experience or exposure to supplier-heavy operating models.