What you will do on your journey with WebBeds.

As a Channel Manager Integration Analyst, you will be at the heart of driving seamless technical integrations with global partners, ensuring WebBeds delivers cutting-edge solutions that enhance connectivity and operational efficiency. Your expertise in API integrations, problem-solving, and partner collaboration will bridge the gap between technology and business needs. Based in Europe (Palma or remote), you’ll work closely with cross-functional teams to design, implement, and optimize solutions that elevate our platform’s capabilities. Join us in a dynamic, fast-paced environment where your work directly shapes the future of travel technology.

In this role you will:

As a Channel Manager Integration Analyst, you will be the technical linchpin for partner integrations, ensuring seamless connectivity between WebBeds and global channel managers. Your role involves pre-sales collaboration, troubleshooting complex technical issues, and delivering workshops to empower partners with our API solutions. By analyzing market needs and sharing best practices, you’ll drive operational excellence and enhance partner satisfaction. This position is critical to expanding our global footprint and delivering scalable, technology-driven solutions.

Key Responsibilities.

• Support our global partners.
• Engage in pre-sales activity with the sales team and propose solutions to meet partner requirements.
• Conduct workshops & presentations for the technical team partners on WebBeds’ API solutions, along with practical advice on their usage.
• Analyze and troubleshoot highly complex technical integration problems and propose effective solutions.
• Identify best practices and actively share these insights with affiliate partners and the Global Connectivity Team.
• Collaborate with the Level 1/2 support team with complex issues that require direct contact with top partners.
• Communicate complex technical details to technical and non-technical customers.
• Perform Quality Assurance tests on API/websites prior to implementation.

The skills we would love to see in your suitcase.

• 3 years + in a similar capacity within the travel industry or relevant skillset experience to carry out the above criteria.
• Ability to deliver high quality and workable solutions for technical issues.
• Ability to creatively solve challenging business/technology problems.
• Ability to handle multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment.
• Familiarity with web-based and mobile based product development and understanding of typical technology architecture for high-volume web sites.
• Strong verbal and non-verbal communication skills and the ability to tailor your message to your audience.
• Good coding skills in at least one server-side programming language and SQL / non-sql databases.
• Experience in Restful API principles.
• Experience in e-commerce and/or travel industry a plus.
• Knowledge in systems design is a plus.
• Pre-sales experience, working with sales and business partners a plus.