What you will do on your journey with WebBeds.

The Chain Optimization Executive acts as a key liaison between Finance department and other corporate support functions (IT, Operations, HR, Strategy, Pricing, Business Transformation) ensuring alignment in financial planning, technology investments and digital transformation initiatives

In this role you will:

• Understand system integrations with Third Party Suppliers, XML Gateways… and how to assure a correct integration with our API’s.
• Understand our platforms functions to manage the onboarding of new Suppliers.
• Manage and monitor API connections, help to troubleshoot failures, and coordinate with tech teams and Suppliers.
• Ensure hotel inventory, room types, are properly mapped and synchronized across platforms.
• Work with Client Optimization teams across regions to manage a correct distribution.
• Track and analyse production, conversion, and performance from Supplier connections.
• Identify underperforming partners or technical issues impacting sales and implement corrective actions.
• Coordinate with the manager all the new improvements and actions with Suppliers being part of the kick of calls, also, attending commercial call where required technical assistance.
• Key point of contact for partner technical escalations, system enhancements, and troubleshooting.
• Translate commercial needs into technical specifications and enhancements.

The skills we would love to see in your suitcase!

•  Strong understanding of supplier and market dynamics.
• A “can do” attitude coupled with the ability to successfully change technical relationships for the better.
• Ability to work with an agile team.
• Fluency in English (spoken and written) is required; proficiency in Spanish or any additional language is a plus.
• Knowledge of internet and e-business processes, disciplines, and standards.
• Excellent problem solving, relationship building skill and interpersonal communication skills is a must.
• Highly detail-oriented with respect to documentation and communication.
• Experience within the travel industry and in particular the wholesale side of the industry would be seen as a key asset in this role.
• Demonstrated success in delivering technical supply to grow existing and new business.
• Ability to conceptualize new ideas and explain these to non-technical personnel.
• A good technical understanding specifically with regards to how connectivity works (XML/PUSH/CACHE).
• Highly developed communication skills.
• Highly self-motivated and able to perform well under pressure.
• Ability to understand and communicate technology concepts to suppliers.
• Comfortable communicating cross-functionally and across management levels in formal and informal settings.
• Excellent written and verbal communication skills.