What you will do on your journey with WebBeds.

We are seeking a technically savvy and analytical Technical Account Manager to play a key role in supporting sales teams, improving integrations, and optimizing customer performance. The ideal candidate will have a strong understanding of B2B travel distribution, technical troubleshooting skills, and the ability to analyze large sets of data. If you have a passion for problem-solving, data analysis, and driving efficiency in digital distribution, this role is for you!

In this role you will:

Be responsible for providing technical expertise to internal teams and external clients, ensuring seamless system integrations, troubleshooting errors, and driving data-driven improvements. You will analyze client performance, identify areas for optimization, and collaborate with cross-functional teams to enhance WebBeds’ distribution strategy.

Key Responsibilities.

• Act as a technical advisor to sales managers, helping them communicate effectively with clients.
• Analyze system integrations to identify and resolve errors, ensuring smooth functionality.
• Monitor client performance, tracking traffic, conversion rates, and error patterns.
• Set performance thresholds and take corrective action when needed.
• Provide customized product lists, booking insights, and destination data based on client needs.
• Conduct periodic mapping reviews to enhance system accuracy and efficiency.
• Help contracting teams troubleshoot and resolve distribution-related issues.
• Use Power BI, Excel, and other tools to analyze and visualize performance trends.
• Work closely with external tech platforms to ensure smooth client connectivity.
• Partner with sales, contracting, and technology teams to drive seamless integrations.
• Attend client meetings, trade shows, and industry events to strengthen relationships and stay ahead of market trends.