Market Manager Hong Kong

26 March, 2025

  • Commercial

  • China, Hong Kong
  • Full time
  • Hybrid
What you will do on your journey with WebBeds.

A key member of the WebBeds team, building and harnessing our critical supplier relationships with our Hoteliers. As our supplier relationship manager, you will have responsibility to acquire and renew contracts with hotels offering great availability and price to distribute via our technology platform to 10,000’s travel agents across local and international travellers. Manage the hotel’s contract performance through working closely with the Sales and Operations teams.

In this role you will:

As a Market Manager, you will lead efforts to build and sustain valuable relationships with hotel suppliers. You will negotiate new and renewed contracts to ensure competitive availability and pricing. By analyzing market data, setting targets, and monitoring supplier performance, you will drive business growth and optimize our market share. You will also be responsible for promoting WebBeds’ extranet system and ensuring seamless integration with supplier processes. This role requires a blend of strategic thinking, strong negotiation skills, and a hands-on approach to managing supplier accounts.

Key Responsibilities.
  • Develop and maintain strong, respectful relationships with hotel suppliers.
  • Negotiate and renew contracts, ensuring optimal rates, availability, and short release periods.
  • Manage supplier accounts, securing the best rates and allotments, and addressing any issues related to payment or rates.
  • Set and track targets for suppliers based on account management and market needs.
  • Monitor and adjust allotment utilization and convert third-party business into direct partnerships.
  • Convert 3rd parties into direct business to gain more market on the specific territories.
  • Introduce new suppliers to WebBeds and promote the use of our extranet system for updates.
  • Ensure Direct Connectivity rates are updated and accessible year-round.
  • Analyze market intelligence, run reports, and assess hotel performance to implement action plans.
  • Support Sales with special rate requests, group trips, and other requirements.
  • Collaborate with the Data Entry and Operations teams to resolve contract or system issues.
  • Attend travel markets and conferences to build relationships and gain market insights.
  • Support the Operations team for the overbooking, or relevant queries.
  • Fully autonomous on established territory and work closely with the Regional Manager on new business development opportunities.
  • Business trips required to assigned destination areas.
The skills we would love to see in your suitcase.
  • Bachelor's degree or equivalent professional qualification.
  • Minimum of 2 years of experience in hotel contracting, preferably within OTAs, Bedbanks, or Tour Operators.
  • Strong negotiation skills and commercial acumen, with a proactive, dynamic approach.
  • Proficient in Microsoft Office, particularly Excel, with a solid understanding of yield and revenue management theories.
  • Communication skill with excellent English skills(verbal and written).
  • Highly accurate with a keen attention to detail and strong analytical abilities.