Regional Contracts Manager – Midlands/South West WFH


January 14, 2022

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Job Purpose

  • To be responsible for supplier relationships within defined parameters in identified areas for JacTravel Groups, in co-ordination with the management of the department.
  • To undertake purchasing tasks for Sales and Source Markets, to build successful relationships with suppliers across the supplier database.
  • To work towards ensuring the department is buying at the best possible rates to maximise margins.
  • To vary duties to contract across our product portfolio (e.g. hotels, restaurants, guides and coaches).
  • *Please note this is a Mid-Level role.


Job Title: Regional Contracts Manager

Department: Groups

Location (primary): Midlands/South West WFH (due to territory of responsibility)


Key Responsibilities

  • Responsible for contracting and placing series business (over 3 departure dates) both pre-buying and closer, in specified geographical area (Regional UK & Wales). Responsible for annual re-negotiating existing group allocation hotel agreements in above areas and for negotiating new agreements with suitable hotels.
  • Responsible for providing relevant information for Product monthly newsletter.
  • To provide feedback of accurate and competitive tariff rates for non-allocation hotels to management of the department.
  • To create and maintain accurate hotel lists/contact lists and area pdf maps.
  • To adhere to all reasonable purchasing requests as requested by members of the Account Development and Sales department and to ensure that the groups are placed at the best possible rates available.
  • To assist direction of department to achieve targets set in terms of allocation buying.
  • To understand the needs of the clients and the markets in which the department is operating, obtaining this information through discussions with colleagues.
  • To maintain and improve good relations with all suppliers and to support placing team within Product Department where necessary
  • To develop product knowledge by participating in relevant FAM trips and undertaking visits when necessary.
  • To attend, when possible, Sales/Account Development handovers to Operations for major clients/series.
  • To negotiate better ad-hoc group rates with contracted and non-contracted suppliers in key locations.
  • To negotiate and book space to be sold for events where the department is pro-actively promoting a date for group travel, or a series, and to manage this space.
  • To collate and maintain an events calendar highlighting key events in the areas of responsibility.
  • To manage and process group allocation releases annually ensuring correct data per booking is shared with hotel partners.
  • To correctly load all contracted series tours into the reservations system and process all option and confirmation documentation, always ensuring the highest attention to detail.
  • To attend key trade events when required.


Essential Qualifications & Knowledge

  • Strong negotiation skills
  • A solid working knowledge of Microsoft Word, Excel and Outlook
  • Highly accurate with an excellent attention to detail
  • Well-developed written and verbal communication skills
  • Professional approach to work
  • Full clean driving license
  • Able to travel at short notice


Essential Experience, Skills and Behavioural Requirements

  • Previous contracting experience ideally within a tourism/tour operator background
  • Strong team player but comfortable working on own initiative
  • Approachable and positive individual with a ‘can do’ attitude


Desirable Qualifications & Knowledge

  • Knowledge of the inbound tourism industry
  • Key contacts within the UK tourism industry / hoteliers


Desirable Experience, Skills and Behavioural Requirements

  • Experience working within the travel industry
  • Fluency in an additional European language would be desirable


Download:  Job Description – Regional Contracts Manager – Midlands/South West WFH

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