Shape the future of hotel partnerships and performance – join us as a Market Manager…

Job Title: Market Manager

Department: Sourcing

Location (primary): Malaysis

In this role you will…

We are looking for the right candidate to join us fast growing and dynamic family in Malaysia. The candidate will be working in Malaysia and will gain experience of transformed travel technology and the exposure of working closely with the APAC Leadership team as well as our offices in the APAC region.

Key Responsibilities.

• Negotiate new contracts and contract renewals for the assigned territories and ensure to have the greatest availabilities with the shortest release period.
• Manage supplier accounts, by negotiating the best rates and allotments, and through strong negotiation of preferred agreements. You will also support supplier with any issues related to payment, rates, etc.
• Set targets with suppliers based on account management.
• Run allotment utilization reports, monitor current availability and adjust the allotment, as required.
• Convert 3rd parties into direct business, to gain more market share on the specific territories.
• Introduce WebBeds Group to new suppliers.
• Promote the use of WebBeds extranet system amongst suppliers, to encourage them to update directly any changes.
• Ensure Direct Connect rates are open and updated year-round.
• Build market intelligence from sales feedback and 3rd parties system, to act on market demands.
• Understand Channel Manager connectivity and functionalities would be a plus.
• Monitor booking types and cancellations on a regular basis.
• Reporting &Analysis. Prepare several reports extracted from internal tools to identify possible week spots in the contracted conditions in order to be improved.
• Support the sales team for any request related to special rates, FAM trip, or other reasonable request, for the smooth operation of the business overall.
• Supervise the loading process of the negotiated conditions with the hotels.
• Support the Operations team for any overbookings, booking related issues or other queries.
• Build good professional relationships with suppliers, through attendance at travel events, to gain a better understanding of market trends and product needs for suppliers.
• Support the projects assigned by market/region/company with diversified commercial mentality.

Please view the Position description for full details.

Download Position Description: Market Manager – Malaysia – PDF