Mapping Executive – Targu Mures, Romania & Palma

Europe

April 19, 2022

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Job Purpose

  • To resolve Mapping Dept. related issues in a prompt and efficient manner as directed by the Head of Mapping, and in accordance with requests received both internally and externally via email inbox.
  • To map any new hotels coming from third party suppliers on Sun Hotels, WebBeds and DOTW platforms as instructed by the manager in a timely manner.

 

Job Title: Mapping Executive

Department: Contract Support

Location (primary): Romania (TGM) & Palma

 

Key Responsibilities

  • Deal with Data Imports on DOTW and SH.
  • Handle the Mapping inbox by rotation.
  • Maintain Robiquity’s Action Centre clear by mapping the room types and hotels sent to the tools.
  • Map new hotels on Sun Hotels and DOTW platforms as instructed by the manager.
  • Conduct mapping reviews for DOTW and Sun Hotels clients.
  • Request & update mapping files from suppliers on monthly basis.
  • Perform post import checking of auto-mapping functionality.
  • Adding new geography levels as requested, and mapping supplier destinations.
  • Seeking duplicates in DOTW, Sun Hotels and WebBeds platforms.
  • Other duties/adhoc request related to mapping as required.
  • Resolving TTI/GATA issues and Product Code Errors (PCEs).
  • Geo-tree maintenance on DOTW, Sun Hotels and WebBeds.
  • Mapping on other clients’ systems as required.

 

Key Measures

  • Keep on top of Data Imports on DOTW (import within 48hrs since received)
  • Up to date mapping for any new hotels on SH and DOTW platforms as instructed by the manager according to priorities set by Mapping Measurements: mapping at least 200 new properties/day/pers. (if no other tasks are done that day)
  • Up to date Action centre on Robiquity mapping tools.
  • Deal with any new emails in the mapping inbox within 24hrs (if there are no other dependencies).
  • Maintain and improve the quality and integrity of general system performances related to content and mapping.
  • Maintain and improve the quality and integrity of XML clients mapping through mapping reviews conducted and accurately communicate to the responsible Account Manager.
  • Assist in reducing losses coming from code errors.
  • Continuous checking and correction of the duplicates existing on SH and DOTW platforms.
  • Maintain good relationships with all internal departments and external suppliers and ensure that their Mapping requirements are dealt with in a friendly and efficient manner. Measured by feedback received.

 

Essential Qualifications and Knowledge

  • Good verbal skills and excellent written skills in English.
  • Intermediate Excel skills.
  • Analytical and creative problem-solving skills.

 

Essential Experience, Skills and Behavioural Requirements

  • Can work under pressure and to tight timescales.
  • Computer literate.
  • Knowledge of Microsoft office products.
  • Attention to detail.
  • Highly organized.

 

Desirable Qualifications and Knowledge

  • Knowledge of company systems or the travel industry.

 

Desirable Experience, Skills and Behavioural Requirements

  • Ability to work as part of a team as well as independently.
  • Ability to build effective working relationships with internal departments.
  • Strong team player, positive, driven, flexible and adaptable.

 

Download:  Job Description – Mapping Executive – Targu Mures, Romania & Palma

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