Dispute Negotiation Executive – Manila

Asia Pacific, Finance

May 20, 2024

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Investigate and resolve customer disputes – become a Dispute Negotiation Executive…


Job Title: Dispute Negotiation Executive

Department: Finance

Location (primary): Manila

In this role you will…

The Dispute Negotiation Executive role in a leading travel business involves investigating customer disputes to maximize cash collection and minimize losses. The role requires leading negotiations to resolve disputes with both internal and external partners, maintaining low levels of outstanding debt in line with agreed targets, and developing strong commercial relationships with internal departments, suppliers, and customers. Additionally, the executive supports management in developing efficient processes and control procedures to enhance productivity and meet service level agreements for query resolution across WebBeds.


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