Customer Receipts & Reconciliation Executive – Targu Mures

Europe

July 26, 2022

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Job Title: Customer Receipts & Reconciliation Executive

Reporting to: Team Manager

Department: Finance

Location (primary): Romania, Targu Mures

 

Job Purpose

To assist and support the Team Leader of the receipts and reconciliations function in WebBeds Shared Services Centre. To administer timely and accurate processing of customer receipts/remittances and resolution of allocation queries in accordance with SLA’s with the European and rest of the world businesses including internal departments.

 

Key Responsibilities

  • Upload of customer receipts from the banking platform
  • Ensure the customers provide remittance in accordance with payments, chase the customer if not
  • Monitor the pending receipts
  • Shared email box handling, distributing and query resolution

 

Additional Responsibilities:

  • Upload of customer receipts for all the overseas bank accounts from the treasury department’s daily file
  • Log customer queries and liaise with the customer and or internal departments to resolve promptly and prior to next billing cycle.
  • Monitor assigned top 50 accounts in accordance with credit control, ensure allocation is completed promptly and accurately
  • Build strong relations with customers and sales.
  • Ensure customer accounts are reconciled accurately and prioritised as requested by senior management and or credit control team leaders.
  • Ensure allocation miss matches are resolved promptly
  • Payments/refunds allocation and monitoring to minimise outstanding on account, on weekly basis
  • Daily import of allocated bookings are transferred back to the booking platform
  • Bookings import monitoring and corrections if needed
  • Imports, manual postings into financial system
  • Minimise unknown cash receipts
  • ERP support and testing
  • Intercompany account allocation and issue solving
  • Posting to intercompany account in case of intercompany transfers
  • Ensure applicable reporting is provided on time as requested
  • To take on additional tasks and project work as requested by senior management

 

Essential Qualifications and Knowledge

  • Excellent written and spoken English
  • Computer literate

 

Essential Experience, Skills and Behavioural Requirements

  • Team working Skills with a “can do” approach
  • Advanced or intermediate Excel skills
  • Ability to prioritize workload to meet deadlines
  • High level of inputting accuracy
  • Strong relationship building and communication skills
  • Basic knowledge of principles and practices of the credit control team

 

Desirable Qualifications and Knowledge

  • Travel industry knowledge preferred

 

Desirable Experience, Skills and Behavioural Requirements

  • Multi-Currency experience
  • Financial administrative background
  • Working before with different booking/accounting platform

 

Download:  Job Description – Customer Receipts & Reconciliation Executive – Targu Mures

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