Credit Control – German Speaker – Europe


August 26, 2021

Share this

Print this

The successful candidate will be part of a successful and valued Credit & Collection function within the Finance department.  The purpose of the Credit Controller is to provide a first class service to internal and external clients whilst following the credit control policy at all times and acting as a credit professional.



Palma de Mallorca or London


Key Responsibilities:

  • Dealing with a sales ledger of international clients
  • Undertake account reconciliations as required
  • Chasing payments via telephone, email, letter and fax to national and international clients
  • Solving of invoice queries efficiently and in line with customer expectations
  • Identify changes in payment patterns and propose action to avert indebtedness
  • Providing ad-hoc reporting as and when requested
  • Monitoring of high risk, pre-payment clients and credit limits
  • Managing and developing relationships with the sales teams so the highest level of customer service is provided to all clients and any problems are dealt with effectively and efficiently
  • Handle disputed bills and negotiate to bring payment within the agreed terms
  • Maintain accurate records of all chasing activity and ensure the Credit Control Manager is informed of any account issues
  • Prepare files for transfer to the Debt Recovery department


Level of Financial Responsibility:

  • Manage a ledger of up to EUR 2,000,000


Level of Management Responsibility:

  • Travel Industry experience (desirable)
  • Fluency in spoken and written English and German
  • Strong Excel skills


Key Measures:

  • Meet or exceed all agreed cash collection targets on a weekly & monthly basis
  • All agents on your ledger will be contacted at least once a month where they have an overdue balance
  • Monitor high risk accounts and reduce company potential exposure to bad debt


Essential Qualifications and Knowledge:

  • Able to demonstrate solid experience of working in a credit control dept
  • Familiar with accounts procedures, client ledgers, disbursements and office accounts
  • Ability to recognise potential risks that should be escalated
  • High standard of numeracy, accuracy with excellent attention to detail
  • A team player with a flexible approach and a willingness to learn
  • Outgoing and confident personality who is able to operate at all levels
  • A self-starter who is pro-active and can set and achieve goals
  • Strong organisational & time management skills
  • Driven, focused and determined
  • Ability to work under pressure and to deadlines
  • Excellent negotiating skills & communication skills both written & verbal


Desirable Qualifications and Knowledge:

  • Previous experience in the travel / hotel industry, or a qualification in travel also an advantage, however full training will be give


Apply Now

Share this