Contracts Manager – Cyprus, Malta

Europe

January 11, 2023

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The Contracts Manager plays a major role to achieve revenue targets set by the company for allocated destinations and taking full responsibility of the product mix required.

 

Job Title: Contracts Manager – Cyprus, Malta

Department: Contracting

Location (primary): home based

 

Key Responsibilities:

  • Consult and agree with the Director of Contracting on the specific product requirements.
  • Expand WebBeds portfolio finding new opportunities by analysing the market trends in the destination.
  • Ensure hotels are re-contracted and on sale within specified deadlines.
  • Organize regular visits to hotels to build and/or maintain relationships.
  • Consult and agree with the Director of Contracting on an ongoing basis regarding additions to product.
  • Negotiate and contract rates, special offers, allocations, added-value deals, overrides and other special deals ensuring WebBeds has the best rates available on the market. Leading the negotiation process for increasing booking volume in destination.
  • Regularly monitor competitor pricing and availability in line with demand.
  • Monitor sales performance analysing weekly product/sales reports to identify market trends and revenue/room nights growth opportunities or incidences.
  • Advise on preferred partner hotels in the relevant destinations, negotiate exclusive deals
  • Address and resolve any standard/service level issues with suppliers.
  • Ensure hotels are inspected and details (photos, amenities etc) updated on a regular basis.
  • Communicate destination information regarding peak dates, trade shows, visitor information etc internally.
  • Assist and explain tools and procedures to suppliers by giving supplier extranet demonstration and support.
  • Assist with group placements as necessary.
  • Manage the supplier relationship throughout the period of the contract, including dealing with close out requests and book out issues and liaising with relevant departments accordingly.
  • Co-operate with Health and Safety team to ensure reports are completed and up to date.
  • Communicate both internally and externally in a professional manner in keeping with corporate guidelines

 

Key Measures

  • Company and department performance targets, objective, and budget
  • Achievement of individual objectives
  • Delivery of tasks in a timely fashion to a high quality
  • Performance appraisal

 

Essential Qualifications and Knowledge:

  • Contracting experience in the tourism industry; established relationships in the market. Experience with Malta and Cyprus is an advantage.
  • Strong negotiation skills, pro-active, dynamic, passionate, a team player. Willingness to go the extra mile with ambition to achieve both personal and team results.
  • Able to develop and maintain strong and trusting relationship with hoteliers.
  • Stakeholder management skills and corporate presence

 

Essential Experience, Skills and Behavioural Requirements:

  • Highly accurate with an excellent attention to detail.
  • Commercial awareness, problem solving and creativity
  • Time management and business strategy
  • Well-developed written and verbal communication skills in English
  • Professional fluency in English
  • Good communication skills in Greek are beneficial, but not crucial for the role
  • Able to work well under pressure and to meet strict deadlines.
  • A solid working knowledge of Microsoft Word, Excel and Outlook is a must.

 

Download:  Job Description – Contracts Manager – Cyprus, Malta

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