The Contracts Manager plays a major role to achieve revenue targets set by the company for allocated destinations and taking full responsibility of the product mix required.

Job Title: Contracts Manager – Cyprus, Malta

Department: Contracting

Location (primary): home based

Key Responsibilities:

• Consult and agree with the Director of Contracting on the specific product requirements.
• Expand WebBeds portfolio finding new opportunities by analysing the market trends in the destination.
• Ensure hotels are re-contracted and on sale within specified deadlines.
• Organize regular visits to hotels to build and/or maintain relationships.
• Consult and agree with the Director of Contracting on an ongoing basis regarding additions to product.
• Negotiate and contract rates, special offers, allocations, added-value deals, overrides and other special deals ensuring WebBeds has the best rates available on the market. Leading the negotiation process for increasing booking volume in destination.
• Regularly monitor competitor pricing and availability in line with demand.
• Monitor sales performance analysing weekly product/sales reports to identify market trends and revenue/room nights growth opportunities or incidences.
• Advise on preferred partner hotels in the relevant destinations, negotiate exclusive deals
• Address and resolve any standard/service level issues with suppliers.
• Ensure hotels are inspected and details (photos, amenities etc) updated on a regular basis.
• Communicate destination information regarding peak dates, trade shows, visitor information etc internally.
• Assist and explain tools and procedures to suppliers by giving supplier extranet demonstration and support.
• Assist with group placements as necessary.
• Manage the supplier relationship throughout the period of the contract, including dealing with close out requests and book out issues and liaising with relevant departments accordingly.
• Co-operate with Health and Safety team to ensure reports are completed and up to date.
• Communicate both internally and externally in a professional manner in keeping with corporate guidelines

Key Measures

• Company and department performance targets, objective, and budget
• Achievement of individual objectives
• Delivery of tasks in a timely fashion to a high quality
• Performance appraisal

Essential Qualifications and Knowledge:

• Contracting experience in the tourism industry; established relationships in the market. Experience with Malta and Cyprus is an advantage.
• Strong negotiation skills, pro-active, dynamic, passionate, a team player. Willingness to go the extra mile with ambition to achieve both personal and team results.
• Able to develop and maintain strong and trusting relationship with hoteliers.
• Stakeholder management skills and corporate presence

Essential Experience, Skills and Behavioural Requirements:

• Highly accurate with an excellent attention to detail.
• Commercial awareness, problem solving and creativity
• Time management and business strategy
• Well-developed written and verbal communication skills in English
• Professional fluency in English
• Good communication skills in Greek are beneficial, but not crucial for the role
• Able to work well under pressure and to meet strict deadlines.
• A solid working knowledge of Microsoft Word, Excel and Outlook is a must.

Download:  Job Description – Contracts Manager – Cyprus, Malta