Administrative Assistant – MEA Chains

Middle East & Africa

May 19, 2023

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The Administrative Assistant plays a major role in providing a high standard support to Head of Chains MEA and COO – MEA Product in terms of but not limited to administrative tasks and adhoc projects.


Job Title: Administrative Assistant

Department: Contracting

Location (primary): UAE


Key Responsibilities:

  • Provide a high standard support to Head of Chains MEA and COO – MEA Product in terms of but not limited to:
    • Administrative tasks
    • Adhoc projects
  • Weekly/ Monthly/ Yearly reports and presentation internally and externally.
  • Monitor the daily Third Party bookings and communicate with the internal stakeholders to fix the issues.
  • Support the MEA Chains CMs in terms of reporting.
  • Answering departmental email/phone inquiries and handling complaints in a courteous, professional manner.
  • Ensuring office supplies are maintained, to always ensure adequate levels of necessary supplies.
  • Create and maintain filing systems, both electronic and physical & ensuring the confidentiality and security of files and filing systems.
  • Coordinating schedules, arranging meetings, preparing & distributing memos and reports, and other correspondence, and ensuring that everyone is kept current on necessary Global Chains department news and information.
  • Overseeing special projects and tracking progress towards company goals.
  • Manage business travel arrangements.
  • Developing, reviewing, and improving administrative systems, policies and procedures.
  • Write and edit documents from letters to reports and instructional documents.
  • Assisting with a variety of administrative tasks including copying, taking notes, and making travel plans.


Essential Qualifications & Knowledge:

  • Understanding of B2B hospitality & Tourism business and electronic distribution channels used for the distribution of lodging products.
  • Excellent presentation skills.
  • Ability to multitask.


Essential Experience, Skills and Behavioural Requirements:

  • Strong communication skills.
  • Exceptional time, task, and resource management skills.
  • Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
  • Planning and Organisation skills – ability to multi-task, be proactive and ability to work independently and use your own initiative.
  • Must have advanced software skills (Microsoft Office), specific in Excel & PPT & Power BI.
  • OTA, Travel & Tourism, hospitality Experience (2+ years) is required.


Download:  Job Description – Administrative Assistant – MEA Chains

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